Frequently Asked Questions

Jade Rollers & Gua Sha

How do I use a jade roller?

Start with clean skin and apply your favorite facial oil or serum. Using gentle upward and outward strokes, roll the larger end over your cheeks, forehead, and neck, and use the smaller end around your eyes and nose. Roll for 5–10 minutes daily for best results. Store in the fridge for an extra cooling effect.

What is gua sha?

Gua sha is an ancient East Asian wellness practice that uses a smooth stone tool to massage the face and body. The scraping motion supports circulation, helps with facial contouring, and enhances the absorption of serums and oils into the skin. It’s been used for centuries as part of traditional beauty rituals.

How often should I use facial massage tools?

For jade rollers and gua sha tools, daily use is ideal — even just 5 minutes as part of your morning or evening routine. Consistency is key to seeing results over time.

How do I clean my beauty tools?

After each use, wipe your jade roller or gua sha tool with a soft damp cloth and a small amount of gentle soap or micellar water. Rinse and pat dry. Avoid soaking stone tools in water as this can damage the material over time. Store in a clean, dry place or the pouch provided.

Microneedling Tools

How do I use the electric microneedling pen?

Cleanse your skin thoroughly and apply a serum (hyaluronic acid or vitamin C work well). Glide the pen gently across your face in vertical, horizontal, and diagonal passes. After treatment, apply a soothing serum and SPF. Always use a sterile needle cartridge and sanitize the device before and after each session.

How often should I use the microneedling pen?

For most users, once every 1–2 weeks is recommended to allow the skin time to recover between sessions. Start with less frequent use if you’re new to microneedling.

When should I replace the needle cartridges?

Needle cartridges should be replaced after each session for best hygiene. If properly sanitized, they can be used a maximum of 2–3 times. Replace immediately if needles appear bent, dull, or damaged.

Who should avoid microneedling tools?

Do not use on active acne, open wounds, sunburned, or irritated skin. Consult a dermatologist if you have skin conditions or medical concerns. For cosmetic use only.

Bath Bombs

How do I use a bath bomb?

Fill your tub with warm water and drop the bath bomb in. Sit back and enjoy as it fizzes and releases its scent. Some of our bath bombs contain a hidden piece of jewelry inside — check the individual product listing to see if yours does!

Which bath bombs contain jewelry?

Our Mystery Jewelry Bath Bombs include a hidden piece of jewelry valued from $20 to $7,500. Not all bath bombs in our collection contain jewelry — look for the “Mystery Jewelry” label on the product page. For jewelry bath bombs, you can select your ring size (5–10), earrings, necklace, or choose no jewel at checkout.